mobileCategory: corporate nonsense
02/07/08 01:42 - ID#43231
I officially hate all Buffalo utilities
Apparently, after I explicitly told National Fuel to cut off service to my apartment on Richmond on Nov. 1st, they didn't stop billing me.
In fact, they pretty much kept on billing me until Dec. 14th. So between Nov. 1st and now (my last and hopefully final bill from the old place), I've been paying/owing those idiots $300 for the privilege of heating the old place I no longer live in. And they say they "have no record of a cut-off request".
I am so unbelievably pissed right now.
Why can't any utility company in Buffalo get anything right? And where is the copious amounts of money that we pay them going that they can't fix the most basic website/computer/customer service problems?
In fact, they pretty much kept on billing me until Dec. 14th. So between Nov. 1st and now (my last and hopefully final bill from the old place), I've been paying/owing those idiots $300 for the privilege of heating the old place I no longer live in. And they say they "have no record of a cut-off request".
I am so unbelievably pissed right now.
Why can't any utility company in Buffalo get anything right? And where is the copious amounts of money that we pay them going that they can't fix the most basic website/computer/customer service problems?
For future reference I think to have it turned off you have to be there and someone has to show up to get a final reading of what you are at. That is the way it works to get it turned on. I could be wrong about that but I think that is how it works. Permalink: I_officially_hate_all_Buffalo_utilities.html
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